I can't speak to other reviews here, other than pet troubles are very personal and can be traumatic.
In my expereince this is a great vet. The only complaint I have ever had was that I felt the receptionists were a bit judgemental of my situation as I hadn't been there in years and I came in with a new puppy after I gave back my last dog (the dog bit my best friend after I had had him for a month, needless to say it was traumatic). I don't really see this as that big of a deal though, I'm a big boy, I can deal with some public shaming for things.
I've never been in for a really big issue, but I've gotten shots and gotten a pretty big problem diagnosed on the first visit. I don't know what else you can ask from a vet, they keep my puppy healthy and don't break the bank.
Mark N.